Policies & Complaint Procedure

 

Privacy Policy

This website collects personal data to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

Making a Complaint or Reporting an Incident

Canvas acknowledges the right of its stakeholders to complain when any organizational policy is not upheld by any member of the Canvas team at any level of responsibility, or when they are dissatisfied with a Canvas product or service. 

Canvas encourages feedback from staff, program participants, clients, and the public generally, and views complaints as an opportunity to learn and improve for the future, as well as a chance to put things right for the person or organization that has made the complaint.

Someone with a complaint is encouraged to fill out and submit an Incidents/Complaints Report form.

All forms submitted through the website will automatically be sent to Co-Executive Director, Ayla Lefkowitz (ayla@canvasprograms.com), and will be shared with Co-Executive Director, Miriam Selick (miriam@canvasprograms.com).

If the complaint is about one or both of the Co-Executive Directors, complete the form BELOW, which will automatically be sent to the Chair of the Board at board@canvasprograms.com.